The primary goal is to assist businesses and individuals in recovering from website hacks and removing malware to restore the security and functionality of their websites. Here's is  the approach the process:

1. Assessment: We start by analyzing the hacked website to identify the extent of the hack and the type of malware present. This involves scanning the website thoroughly to detect any malicious code, infected files, or compromised areas.

2. Isolation: If possible, we isolate the hacked website to prevent further damage and protect visitors from potential malware infections. This step involves taking the website offline or temporarily suspending it while we work on the cleanup process.

3. Password and Access Management: We guide clients through changing passwords for all relevant accounts associated with the website, such as hosting, CMS, FTP, and database credentials. Strengthening passwords and implementing two-factor authentication are recommended security measures.

4. Cleanup and Removal: Our team performs a comprehensive malware cleanup process, which involves removing malicious code, infected files, and any backdoors or vulnerabilities that hackers may have exploited. We use various tools and techniques to identify and eliminate the malware effectively.

5. Software and Plugin Updates: We ensure that all website software, including CMS, themes, and plugins, are up to date. Outdated software can have security vulnerabilities, so updating to the latest versions is crucial. We also assist in removing unnecessary or outdated plugins and themes that may pose a security risk.

6. Security Hardening: To enhance the website's security and prevent future attacks, we implement additional security measures. This may include installing security plugins, configuring firewalls, setting up regular backups, and implementing web application firewalls (WAFs).

7. Monitoring and Maintenance: After the cleanup process, we recommend ongoing monitoring and maintenance to detect and address any future security threats promptly. Regular security scans, updates, and backups can help maintain the website's integrity and protect it from potential attacks.

Throughout the process, the aim is to provide clear communication, transparent reporting, and timely support to ensure that our clients' websites are restored to a secure and healthy state. The goal is to minimize the impact of the hack, protect user data, and restore trust in the website's security.